Privacy Policy | ModulesLink

Introduction

ModulesLink ("we", "us", or "our") operates www.moduleslink.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site to learn about our industrial control modules, AC/DC power supplies, DC/DC converters, signal isolators, and related industrial automation products. We are committed to protecting your privacy and complying with the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other applicable data protection laws.

Information We Collect

We collect information you voluntarily provide when you submit an inquiry, request a quote, or contact our sales team about industrial power supply products. This includes your name, email address, phone number, company name, country, and any technical requirements you share regarding AC-DC enclosed power supplies, DIN rail power supplies, DC-DC converters, signal isolation modules, IGBT/SiC gate drivers, or LED driver modules. We also automatically collect technical data through cookies and analytics tools, including IP address, browser type, operating system, referring URLs, timestamps, and pages visited. This technical data is used in aggregated form to analyze Site performance and user behavior.

How We Use Your Information

We use your personal information to respond to product inquiries, provide technical specifications and datasheets, deliver price quotations for industrial automation products, process orders, provide customer support, send product updates and technical bulletins related to IEC 62368-1, UL 62368-1, IEC 61558, and EN 50155 certifications, and improve our website content and user experience. We may also use your information to detect, prevent, and address technical issues, fraud, or security violations. With your explicit consent, we may send marketing communications about new product series, certification updates, and industry applications; you may opt out at any time via the unsubscribe link.

Data Sharing and Third Parties

We do not sell, trade, or rent your personal information to third parties. We may share your data with trusted service providers who support our business operations, including hosting providers, CRM systems, email service providers, and analytics platforms (such as Google Analytics), all of whom are bound by confidentiality obligations and process data only on our behalf. We may also disclose information when required by law, court order, or to protect our legal rights. International transfers of personal data outside your country of residence may occur, and we ensure such transfers comply with applicable data protection laws through Standard Contractual Clauses or other lawful transfer mechanisms.

Data Security and Retention

We implement industry-standard technical and organizational security measures to protect your personal data, including TLS/SSL encryption for data transmission, access controls, regular security audits, and employee training. We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Inquiries and quotation requests are typically retained for 24 months, after which they are anonymized or deleted, unless a longer retention period is required by law.

Your Rights

Depending on your location, you may have the right to access, correct, delete, or port your personal data; object to or restrict certain processing; withdraw consent at any time; and lodge a complaint with a supervisory authority. To exercise any of these rights, please contact us using the information below. We will respond to your request within 30 days, in accordance with GDPR Article 12 and CCPA requirements.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us. We are committed to resolving any issues promptly and transparently.